Improving Call Handling
Simplify & Scale Your Cisco Collaboration Process
Add-Ons are designed to provide users with more ways to make more meaningful connections.
The PeterConnects EmergencyAssistant is designed to support how organizations handle internal and external emergency calls – such as 911 and 4444.
When employees logon to a Windows PC, PeterConnects SingleLogOn automatically loads the employee’s profile onto the IP telephone using Extension Mobility – which gives the employee access to the their personal settings.
PeterConnects VoiceMail is the perfect tool for recording and playing back voicemail messages to ensure callers are greeted professionally. It also ensure that all calls are captured and can be returned ASAP.
PeterConnects VoiceRecording allows organizations to ensure high quality customer service levels and employee safety through the ability to record live calls.
These incredible teams are already powered by PeterConnects
We are currently using the Business Edition of the Cisco Unified Attendant Console which works perfectly well as a corporate switchboard system but is not designed for hospitality, particularly with regards to what we are trying to achieve in a 5-star hotel
We never offer solutions to our clients that we don’t use ourselves. For us, it was apparent from the start that PeterConnects newly-developed WebEx Calling Receptionist console was an excellent fit for one of our clients, Morris and Company.
Like all new systems, users are naturally nervous at the start, especially if your previous system has been in operation for 14 years. However, after presenting the benefits of Attendant X and after see how simple it was to use in the training the call operators were keen to get started.