PeterConnects’ new release for Receptionist for BroadWorks is already up and running!

Version BS2020.04 features numerous improvements – all designed to enhance your call handling experience.

We’ve enriched the interface and made several improvements in the widgets area (including homepage, conversation details and contact details). We’ve also added a dial pad, plus users can customize the days of the week in the agenda view, search for contacts simply by pressing ‘F6’ on their keyboard, and can easily show or hide contact notes.

They can navigate calls and queue headers using the up and down arrow keys, and collapse and expand each queue using the left and right arrow keys.

We’ve also added Twitter to our widget library, allowing users to display the timeline of any public Twitter feed.